Попытался сделать заказ в jcpenne и отправить посреднику, в ответ пришло такое письмо. Подскажите, уже никак не получится выполнить заказ или как-то можно с ними переговорить и они всё-таки отправят заказ посреднику?
Response needed for your jcp.com order. We are contacting you in regard to this order. To respond via e-mail, please use the REPLY function and do not alter the subject line.
Reference#номер заказа
To protect our customers from unauthorized use of their credit cards we need to verify the billing information for your jcp order.
The card issuer has informed us that the address on your order does not match their records. Please provide the billing address as it appears on your monthly statement.
Please provide a daytime phone number for additional verification if needed.
Please reply by March 5, 2012 to avoid cancellation of your order.
If you would like to speak with someone about your order, please call jcp Bankcard Review at 1-866-831-1528 or 1-913-541-1180. Hours are 8:30am-9:30pm CT Mon-Fri and 9:00am-5:00pm CT Sat-Sun.