M
mr.Man
Новичок
Не получена посылка от 22/08
Такая история:
Depart USPS Sort BETHPAGE NY 11714 08/24/12
Facility
Processed at USPS BETHPAGE NY 11714 08/23/12 10:51am
Origin Sort Facility
Accepted at USPS HAUPPAUGE NY 11788 08/23/12 9:36am
Origin Sort Facility
Electronic Shipping 08/22/12
Info Received
В магазин писал 02/10 - ответ такой:
Thank you for your email and for ordering with FragranceX.com. Please note
that your order shipped by postal service airmail and is in transit.
Some shipments may be delayed by security in customs, and we apologize for
this delay. Your package is on its way and will arrive soon. We appreciate
your patience and look forward to serving you again soon.
И 30/10 - ответ такой:
Hello Roman. Thank you for your email and recent purchase from
FragranceX.com. I do apologize that you have not received your order yet.
Some packages can be held by customs for inspections and they are not
always timely in notifying the recipient.
Your package was sent by international airmail through the United States
Postal Service.
Packages not received by our customers are always returned to us, but we
must allow time for them to travel. We do appreciate your patience as this
is out of our control.
Ситуация осложняется тем, что меняю адрес жительства (другой город).
Отсюда 2 вопроса:
1. есть ли определенность судя по треку где сейчас посылка?
2. при смене места жительства как ПР уведомить об этом? достаточно ли обращения по электронной почте?
Такая история:
Depart USPS Sort BETHPAGE NY 11714 08/24/12
Facility
Processed at USPS BETHPAGE NY 11714 08/23/12 10:51am
Origin Sort Facility
Accepted at USPS HAUPPAUGE NY 11788 08/23/12 9:36am
Origin Sort Facility
Electronic Shipping 08/22/12
Info Received
В магазин писал 02/10 - ответ такой:
Thank you for your email and for ordering with FragranceX.com. Please note
that your order shipped by postal service airmail and is in transit.
Some shipments may be delayed by security in customs, and we apologize for
this delay. Your package is on its way and will arrive soon. We appreciate
your patience and look forward to serving you again soon.
И 30/10 - ответ такой:
Hello Roman. Thank you for your email and recent purchase from
FragranceX.com. I do apologize that you have not received your order yet.
Some packages can be held by customs for inspections and they are not
always timely in notifying the recipient.
Your package was sent by international airmail through the United States
Postal Service.
Packages not received by our customers are always returned to us, but we
must allow time for them to travel. We do appreciate your patience as this
is out of our control.
Ситуация осложняется тем, что меняю адрес жительства (другой город).
Отсюда 2 вопроса:
1. есть ли определенность судя по треку где сейчас посылка?
2. при смене места жительства как ПР уведомить об этом? достаточно ли обращения по электронной почте?