Кто сталкивался? Кабелас на карты РФ стал "быковать" или на мейл-форвардера "Полярный Экспресс",?
Сначала деньги сняли, потом тишина, выяснение в лайф чате в итоге заказ закрыт деньги возвращены.
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Subject Chat Session Discussion Thread Response Via Email (Heather L.) 11/03/2014 03:41 PM It has recently been called to Cabela's attention that some the items we sell are restricted from going outside the United States. Based on the fact that your order is going to a freight forwarding company with the ultimate destination of Russia, it is necessary to cancel. We are truly sorry that this has to be done but we must comply with Agriculture restrictions on this item. Response Via Email (Heather L.) 11/01/2014 04:07 PM Due to Russian and Ukraine sanctions it is taking longer than normal to process your order.
We apologize for the inconvenience. Chat Transcript 11/01/2014 11:44 AM [11:29:51 AM] Hi, my name is Colby D., how may I help you?
[11:30:08 AM] evgeny allef: Hello I bought from you on the site down jacket, but the order has not been processed not sent - I'm sorry but I chose not to choose the right size I want another of the same product!
[11:30:47 AM] Colby D.: I would be happy to help. May I have the order number please?
[11:31:22 AM] evgeny allef: Cabela's World's Foremost Outfitter
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Status: Connected
Elaine S (Listening)
Elaine S: Hi, my name is Elaine S, how may I help you?
evgeny allef:
Customer: 59546986-00225626428 Order Date:11/01/14 (>CBIG042817<)
Elaine S: The order was cancelled.
evgeny allef: What's wrong with my order?
evgeny allef:
When I get the money?
Elaine S: I am sorry, the file does not say why the order was cancelled. Your credit card was authorized for use, but when the order cancelled, your card was not charged. I believe that I have already explained this to you in a previous chat.
Elaine S: All credit cards are "authorized" for use at the time the order is placed for the total amount of the order. However, a credit card is not "charged" until the order ships.
The "authorization" will drop off in several days depending upon your own bank. If is still have questions, we suggest contacting your bank.
evgeny allef: Why cancel the order?
Elaine S: I do not know. The file used the default setting of "changed mind".
Elaine S: I see a possible reason.
evgeny allef: if I order again, I will do it canceled?
Elaine S: You are from Russia but are ordering a product that can not be exported. Even though you are shipping to the US, the order will not be accepted.
Elaine S: It would be cancelled again due to the shipping restriction.
Elaine S: Some items may have shipping restrictions due to content, size, or restriction by law. Also, when an item ships directly from a manufacturer, it can only be shipped to a physical address in the US. To check for shipping restriction on any product, click on the red letters View All Restrictions That May Apply or View All Item Notes & Restrictions, located under the ADD TO CART button.
Elaine S: The Goose Down product can not be exported.