V
vitaliy4
Новичок
Всем доброго вечера.
Помогите советом. Заказано кольцо на thediamondsfactory. Заказывал еще 25 декабря. Сегодня написал им - мол есть какая информация? Вот что ответили:
Thank you for making a purchase with us. Your ring is scheduled to be finished by the end of this week. It should be mailed out to you via USPS by the very beginning of next week at the latest. After the package is shipped I will forward you the tracking information. Due to our company Anti-Fraud Policy we would ask that you send us some documents as proof of address, because of the case that this is an international order. If you would be able to please provide me with-
-A Copy of your passport
-A Copy of your address Registration.
These documents can be emailed back to me, for they will be needed in order for me to ship to you your ring. If you have any further questions or concerns in regards to this please feel free to contact me by phone at 212-382-3884 or by email.
То есть про кольцо понятно. Отправят вроде как в начале недели следующей. А вот с копией паспорта и прописки не понял. Никогда такое не просили у меня. Как быть?
Помогите советом. Заказано кольцо на thediamondsfactory. Заказывал еще 25 декабря. Сегодня написал им - мол есть какая информация? Вот что ответили:
Thank you for making a purchase with us. Your ring is scheduled to be finished by the end of this week. It should be mailed out to you via USPS by the very beginning of next week at the latest. After the package is shipped I will forward you the tracking information. Due to our company Anti-Fraud Policy we would ask that you send us some documents as proof of address, because of the case that this is an international order. If you would be able to please provide me with-
-A Copy of your passport
-A Copy of your address Registration.
These documents can be emailed back to me, for they will be needed in order for me to ship to you your ring. If you have any further questions or concerns in regards to this please feel free to contact me by phone at 212-382-3884 or by email.
То есть про кольцо понятно. Отправят вроде как в начале недели следующей. А вот с копией паспорта и прописки не понял. Никогда такое не просили у меня. Как быть?