Как вернётся - ответит. От itstor всё всем вроде нормально доходит, не переживайте!
Таки ответил:
Apologies for the delay. Weve contacted our postal service to check on the status and since they cannot give us a definitive answer I can only assume that your parcel has been lost in transit, as it shouldve arrived by now. We shouldve been notified of this - Im very sorry. We have opened an investigation and, in the meantime we will issue you a refund.
Please accept our apologies. Also, should the order happen to arrive, please let us know. We have had feedback from customers for when some lost items have turned up months later!
Thank you for your understanding and, once again, my sincerest apologies for the inconvenience.
Как я понимаю, мне вернут бабки, но я в случае все-таки наступления прихода должен сообщить и потом наверное опять проплатить.
Так приятно второй раз наступить на до боли знакомые британские грабли