Народ, что посоветуете. Продаван отписался
Dear valued customer:
Thank you for your great purchase and I apologize again for any inconvenience caused to you .
i tracked you item just now and i think there must be something wrong with the Post or Customs. Now we can offer the following options to resolve the problem for you first:
Option 1: we can refund you full payment include shipping fee, then you can buy the item locally or others;
Option 2: we can resend the items to you and offer a tracking code for you this time..
Option 3:we can resend you other items in our store with the same value.
May I know which option do you prefer?
I apologize again for any inconvenience caused to you .Your understanding and patience will be highly appreciated!
I’m looking forward to hearing from you soon!
Yours sincerely