hi, dear friend, thanks for your reply, i am sorry to hear that,
we sold many this item, and just few customerS(3 person) complain about it,
so i do not think it should be the quality problem. maybe the len defective during the transportation or other?
and we did test it well and dcarefully before we ship it out, it can work normal, but you know, we have mention it is just 1.3 million pixel on description, so we think everyone know the video quality is not very very good,. because it just 1.3 million pixel.
no matter what, so sorry for that,
and we really hope that we can solve this problem through our communication
would you like to return it back to us for refund?
f so, pls just return it back to the address below:
ZANG SHOUYUAN(SL)
Room 8K,Nanjingyuan Building,Changxing Road,Nanshan District,Shenzhen,Guangdong,China, Post code: 518000
and we will refund your money once we get the return item,
how do you think about it?
waiting for your reply, have a nice day.