БратецЛис
Новичок
ardashes, да, примерно так. Только с момента открытия диспута ждать можно не более 20 дней, потом переводить в клэйм. Потом возвращать деньги, если посылка получена.
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ardashes
Начинающий
написал ему "Okay, I paid 4 dec 2011 .I demand a full refund if the package does not come until January 15."
он опять написал типа посылки могут задерживаться.... короче лапшу вешает..
сегодня получил от ебея сообщение
Добавлено спустя 51 сек.
написал ему "Okay, I paid 4 dec 2011 .I demand a full refund if the package does not come until January 15."
он опять написал типа посылки могут задерживаться.... короче лапшу вешает..
сегодня получил от ебея сообщение
Dear ardashesss,
We are sorry you are having an issue with the item you purchased. As a follow up on your Buyer Protection case, we wanted to explain what you can expect from the process.
Important things to know :
The seller has been notified that you have not received your item and that you have opened a case in the Resolutions Center. Here are the next steps:
The seller has a maximum of 7 days to respond to the case. Most sellers will respond with shipping status information or issue you a refund.
If you are not able to work out a resolution with the seller, you need to escalate the case to customer support to make a final decision.
For most items you can expect a final decision, and if we find in your favour, a refund within 3 days of making our decision.
Your case will time out in 30 days from when it was filed, if we do not hear from you. Please return to the Resolutions Center before that to let us know that you and the seller worked things out or that you need customer support to make a decision.
Action Required from you :
If you are unable to work things out with the seller or do not hear back from them in 7 days, please respond to your case in the Resolution Center and choose the "Escalate" option.
What incentive is there for the seller to resolve your issue :
Sellers have a strong incentive to fix your issue. takes Buyer Protection cases very seriously. Sellers who are found to cause repeated problems on the site will be negatively impacted in their seller standings and possibly suspended.
Вопрос , не страшно ли, если я переведу диспут в клейм 15 января? Или уже надо предпринять меры?
он опять написал типа посылки могут задерживаться.... короче лапшу вешает..
сегодня получил от ебея сообщение
Добавлено спустя 51 сек.
написал ему "Okay, I paid 4 dec 2011 .I demand a full refund if the package does not come until January 15."
он опять написал типа посылки могут задерживаться.... короче лапшу вешает..
сегодня получил от ебея сообщение
Dear ardashesss,
We are sorry you are having an issue with the item you purchased. As a follow up on your Buyer Protection case, we wanted to explain what you can expect from the process.
Important things to know :
The seller has been notified that you have not received your item and that you have opened a case in the Resolutions Center. Here are the next steps:
The seller has a maximum of 7 days to respond to the case. Most sellers will respond with shipping status information or issue you a refund.
If you are not able to work out a resolution with the seller, you need to escalate the case to customer support to make a final decision.
For most items you can expect a final decision, and if we find in your favour, a refund within 3 days of making our decision.
Your case will time out in 30 days from when it was filed, if we do not hear from you. Please return to the Resolutions Center before that to let us know that you and the seller worked things out or that you need customer support to make a decision.
Action Required from you :
If you are unable to work things out with the seller or do not hear back from them in 7 days, please respond to your case in the Resolution Center and choose the "Escalate" option.
What incentive is there for the seller to resolve your issue :
Sellers have a strong incentive to fix your issue. takes Buyer Protection cases very seriously. Sellers who are found to cause repeated problems on the site will be negatively impacted in their seller standings and possibly suspended.
Вопрос , не страшно ли, если я переведу диспут в клейм 15 января? Или уже надо предпринять меры?
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