F
fex412
Новичок
Был куплен в США и отправлен fedex в Москву. Курьер приносит пустой вскрытый пакет и говорит что так и было. Пакет не принимаю, составляю акт, себе делаю копию.
Открываю диспут и клайм на paypal (чтобы деньги вернули на карточку а не ваучером)
После полутора недель разбирательств pay pal присылает такое письмо.
In order to continue this investigation, a police report must be filed with
your local law enforcement agency and a copy of the report must be faxed to
PayPal.
The documents should be faxed to PayPal at (402) 537-5760 (please note this
is a United States phone number, if you are faxing from outside the United
States, you will generally need to dial 00 1 before the number). Please
include a cover sheet with your fax that includes the email address
registered on your PayPal account and the ID number of your claim
(PP-001-123-460-078), so we may attach the documents to your claim as
quickly as possible.
Contact your local police department and obtain a police/incident report.
This report should be on the law enforcement agency’s letterhead or stamped
police documentation and clearly explain the details of your issue. This
documentation must include the department/officer’s contact information,
the reporting officer's name, badge number and signature.
You must fax the police/incident report to PayPal within 10 days at (402)
537-5760 (please note this is a United States phone number, if you are
faxing from outside the United States, you will generally need to dial 00 1
before the number). The fax needs to include your email address and PayPal
Buyer Complaint Case number (PP-001-123-460-078).
Thank you for your cooperation and patience. We regret any inconvenience
this request may cause.
Как я понял из этого письма я должен идти в милицию и открывать там дело о краже телефона.
Или я что то не так понял.
У кого была такая ситуация, подскажите что делать
796412667198-номер отправления по fedex
Открываю диспут и клайм на paypal (чтобы деньги вернули на карточку а не ваучером)
После полутора недель разбирательств pay pal присылает такое письмо.
In order to continue this investigation, a police report must be filed with
your local law enforcement agency and a copy of the report must be faxed to
PayPal.
The documents should be faxed to PayPal at (402) 537-5760 (please note this
is a United States phone number, if you are faxing from outside the United
States, you will generally need to dial 00 1 before the number). Please
include a cover sheet with your fax that includes the email address
registered on your PayPal account and the ID number of your claim
(PP-001-123-460-078), so we may attach the documents to your claim as
quickly as possible.
Contact your local police department and obtain a police/incident report.
This report should be on the law enforcement agency’s letterhead or stamped
police documentation and clearly explain the details of your issue. This
documentation must include the department/officer’s contact information,
the reporting officer's name, badge number and signature.
You must fax the police/incident report to PayPal within 10 days at (402)
537-5760 (please note this is a United States phone number, if you are
faxing from outside the United States, you will generally need to dial 00 1
before the number). The fax needs to include your email address and PayPal
Buyer Complaint Case number (PP-001-123-460-078).
Thank you for your cooperation and patience. We regret any inconvenience
this request may cause.
Как я понял из этого письма я должен идти в милицию и открывать там дело о краже телефона.
Или я что то не так понял.
У кого была такая ситуация, подскажите что делать
796412667198-номер отправления по fedex
