Dear Customer,
First of all, We are sorry to inform you that the Supra Cuttler 2 NS (black fullgrain SUS35001-9.5 is currently out of stock, we do have size 8.5 and 10 in case you want to change. Or if you prefer to change to something else, or a partial refund and ship the rest of the order, or a full refund and cancel the whole order, please let us know.
If you would like to change to another item, please provide us with the stock# of the shoes/apparel and the size you wish to change to.
Furthermore, for first-time international orders, we will need you to provide 1) a scan of your passport (or valid ID, like driver’s license) with your matching name and address(if applicable), 2) a scan of either your utility bill/phone bill with matching name and address, and 3) a scan of your credit card if you placed your order with a credit card. You may also use a digital camera to take pictures of the documents, Please cover up all the sensitive information such as ID numbers and credit card numbers as we don’t need to see them. All photos/pictures must be in good quality. Please also provide your phone number so we can reach you, and for all fraudulent charges we will contact local authorities and the FBI.
This is to prevent other people from using your account or a minor using your account without authorization. You may and should block out certain information that is irrelevant or those you wish to keep confidential. We only need to see matching name and address, nothing else. Your email will be deleted immediately after our confirmation.
We will not be able to ship your order until we receive the required documents. You must respond with the email address that was used for the order. This information must be received at
pys.international@gmail.com in order for us to process your order. You can also reply to this email with the information requested. If you have placed an order with us before, simply reply with the receipt ID and date of last order you placed (and the email address you placed the order with, if different from your current email address) and we will process your order immediately.
If we do not hear back from you within 72 hours, we might cancel your order and refund your money.
Вот и мне повезло ) сделал скан паспорта страница с фоткай и пропиской, серию и номер нужно стирать или пусть будут ? так же сделал скан платежки жкх, но все платежи приходят на папу, т.е там фигурирует мой арес из паспорта, но имя его, как быть ? из докуметов как я понял больше ничего не надо, платил paypal ) выслать нужно сюда
pys.international@gmail.com я правильно понял ?) и вопрос по замене пары кросовок, если я хочу выбрать другие, как это сделать ? писать на это же мыло ?
заранее спс )))