pictbridge
Продвинутый
Столкнулся с такой ситуацией впервые. До этого попадались продавцы и с маленьким рейтингом , но добросовестные. Дело не в моей чрезмерной жесткости все мы живые люди и бывают различные ситуации, но все надо решать по - человечески и во время.
Вижу , что вранье чего не приемлю. Выкладываю переписку. Это первый отклик на мое письмо.
Трека об отправке нет.
Я - 11.08.2011 00:12
Dear montysonline,
Order not sent. Tracking number is not specified.My letters unanswered. Negative feedback is already there. Waiting for debate. Orders paid by 08.09.2011, 22:23:25 GMT +04:00. This is the last letter and a warning. I was not supposed to make a purchase from you.
- 1969bbcaleksandr
Ответ 01:12
Dear 1969bbcaleksandr,
I do apologize as I have been out of the office a lot in the past couple of months getting chemo therapy but this is the first time I have seen a question asked. I will look into this immediately to see if we can unravel the mystery. As you can see from our feedback - we take very good care of our buyers so I can only assume there has been something not process correctly. We did have a computer meltdown the first week of August and were without our database for almost a week. Thought we were able to recover all info and take care of any concerns. Please give me a day to see if we can figure this out.
Thanks for your patience.
Lisa
Montys
- montysonline
04:34
Hi 1969bbcaleksandr,
Thanks for shopping on ! To help you keep track of your purchases, we're sending you this order update.You can also keep track of all your purchases in My
View your updates
Recent updates to your order
Your item(s) has been marked as shipped.
04:48
Dear 1969bbcaleksandr,
Sir
I have researched your order.... the unanswered email you are speaking of was sent Friday evening after we were closed for business. The date you have specified was incorrect. You purchased it on 9/8 which was merely 2 days ago. The item traveled from our facility an hour away and is here in the office but will not ship until Monday. It arrived Friday evening when our employee returned from this specific store. You should see the tracking number then.
I see by your feedback you are new to I might suggest it will be helpful to you to be a tad bit more patient. We attempt to respond quickly and work hard to meet the needs of our buyers. Our shipping states we attempt to ship within 24 to 48 business hours and this will indeed ship within that timeframe.
Thank you for your patience. I trust you will receive your item shortly.
Lisa
Montys
(Yes we are a Monday thru Friday business but I do try to log in throughout the weekend and get back to folks)
- montysonline
Отрицательный отзыв я ей поставлю однозначно. Тем более когда человек прикрывается болезнью.http://myworld.ebay.com/montysonline/?_trksid=p4340.l2559
Пожалуйста профессионально и по существу без вульгарных фраз. Заранее признателен.
Вижу , что вранье чего не приемлю. Выкладываю переписку. Это первый отклик на мое письмо.
Трека об отправке нет.
Я - 11.08.2011 00:12
Dear montysonline,
Order not sent. Tracking number is not specified.My letters unanswered. Negative feedback is already there. Waiting for debate. Orders paid by 08.09.2011, 22:23:25 GMT +04:00. This is the last letter and a warning. I was not supposed to make a purchase from you.
- 1969bbcaleksandr
Ответ 01:12
Dear 1969bbcaleksandr,
I do apologize as I have been out of the office a lot in the past couple of months getting chemo therapy but this is the first time I have seen a question asked. I will look into this immediately to see if we can unravel the mystery. As you can see from our feedback - we take very good care of our buyers so I can only assume there has been something not process correctly. We did have a computer meltdown the first week of August and were without our database for almost a week. Thought we were able to recover all info and take care of any concerns. Please give me a day to see if we can figure this out.
Thanks for your patience.
Lisa
Montys
- montysonline
04:34
Hi 1969bbcaleksandr,
Thanks for shopping on ! To help you keep track of your purchases, we're sending you this order update.You can also keep track of all your purchases in My
View your updates
Recent updates to your order
Your item(s) has been marked as shipped.
04:48
Dear 1969bbcaleksandr,
Sir
I have researched your order.... the unanswered email you are speaking of was sent Friday evening after we were closed for business. The date you have specified was incorrect. You purchased it on 9/8 which was merely 2 days ago. The item traveled from our facility an hour away and is here in the office but will not ship until Monday. It arrived Friday evening when our employee returned from this specific store. You should see the tracking number then.
I see by your feedback you are new to I might suggest it will be helpful to you to be a tad bit more patient. We attempt to respond quickly and work hard to meet the needs of our buyers. Our shipping states we attempt to ship within 24 to 48 business hours and this will indeed ship within that timeframe.
Thank you for your patience. I trust you will receive your item shortly.
Lisa
Montys
(Yes we are a Monday thru Friday business but I do try to log in throughout the weekend and get back to folks)
- montysonline
Отрицательный отзыв я ей поставлю однозначно. Тем более когда человек прикрывается болезнью.http://myworld.ebay.com/montysonline/?_trksid=p4340.l2559
Пожалуйста профессионально и по существу без вульгарных фраз. Заранее признателен.
