ekt
Новичок
История:
Купил тушь lancome для жены, пришел фейк. Я написал проду он ответил что вернет деньги когда получит тушь обратно и что он те торгует фейками. Я поставив отрицательный отзыв открыл диспут и началось общение. Во втором ответе он написал что готов вернуть деньги если я отменю негатив и закрою диспут. Я написал что сделаю это как получу свои кровные назад и затем уничтожу фейк. Потом он пишет что не может сделать возврат денег и типа из за открытого диспута последние сообщения я не совсем понял.... прошу помочь.
В жалобу перевести не могу- рано еще.
Заранее спасибо!
Последние два письма:
The seller has responded to you and offered another solution to resolve this issue.
The seller has responded to you and offered another solution to resolve this issue.
Seller's message:
'received this message from will paste a copy below. sent this message to bradley, andy (milliesclearancebargains). Your registered name is included to help confirm this message originated from Learn more. RE: Refunding your buyer Hello Andy, Thanks for getting in touch about the mascara (item 320612676662) you sold to "ekt66". I understand your concern that you want to issue a refund to your buyer. In order to respond to the case and issue a refund please follow the steps I have provided below. 1. Go to your ebay.co.uk and log in to your account. 2. On the top right hand side of your screen click the link for ‘My eBay’ 3. You will see three tabs on screen, please hover over the Account tab and choose Resolution Centre from the drop down options 4. Locate the specific case you wish to escalate and click “See case details” 5. Click on the link, “send another response/ respond to case'
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Centre. If you don't want to accept this offer, we encourage you to send the seller a message with a solution that you'd be happy with.
You can also view the details of this case in the Resolution Centre.
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Centre. If you don't want to accept this offer, we encourage you to send the seller a message with a solution that you'd be happy with.
You can also view the details of this case in the Resolution Centre.
The seller has responded to you and offered another solution to resolve this issue.
Seller's message:
'basically what e bay is saying is as soon as you return the item and provide tracking details to them then i will get a refund button to click on to. as you do not want to send them back then the only other way is for you to end the case,that way when the case is closed and they are no longer holding the funds,then i will be able to access the original transaction to do a refund.'
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Centre. If you don't want to accept this offer, we encourage you to send the seller a message with a solution that you'd be happy with.
You can also view the details of this case in the Resolution Centre.
Купил тушь lancome для жены, пришел фейк. Я написал проду он ответил что вернет деньги когда получит тушь обратно и что он те торгует фейками. Я поставив отрицательный отзыв открыл диспут и началось общение. Во втором ответе он написал что готов вернуть деньги если я отменю негатив и закрою диспут. Я написал что сделаю это как получу свои кровные назад и затем уничтожу фейк. Потом он пишет что не может сделать возврат денег и типа из за открытого диспута последние сообщения я не совсем понял.... прошу помочь.
В жалобу перевести не могу- рано еще.
Заранее спасибо!
Последние два письма:
The seller has responded to you and offered another solution to resolve this issue.
The seller has responded to you and offered another solution to resolve this issue.
Seller's message:
'received this message from will paste a copy below. sent this message to bradley, andy (milliesclearancebargains). Your registered name is included to help confirm this message originated from Learn more. RE: Refunding your buyer Hello Andy, Thanks for getting in touch about the mascara (item 320612676662) you sold to "ekt66". I understand your concern that you want to issue a refund to your buyer. In order to respond to the case and issue a refund please follow the steps I have provided below. 1. Go to your ebay.co.uk and log in to your account. 2. On the top right hand side of your screen click the link for ‘My eBay’ 3. You will see three tabs on screen, please hover over the Account tab and choose Resolution Centre from the drop down options 4. Locate the specific case you wish to escalate and click “See case details” 5. Click on the link, “send another response/ respond to case'
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Centre. If you don't want to accept this offer, we encourage you to send the seller a message with a solution that you'd be happy with.
You can also view the details of this case in the Resolution Centre.
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Centre. If you don't want to accept this offer, we encourage you to send the seller a message with a solution that you'd be happy with.
You can also view the details of this case in the Resolution Centre.
The seller has responded to you and offered another solution to resolve this issue.
Seller's message:
'basically what e bay is saying is as soon as you return the item and provide tracking details to them then i will get a refund button to click on to. as you do not want to send them back then the only other way is for you to end the case,that way when the case is closed and they are no longer holding the funds,then i will be able to access the original transaction to do a refund.'
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Centre. If you don't want to accept this offer, we encourage you to send the seller a message with a solution that you'd be happy with.
You can also view the details of this case in the Resolution Centre.
