S
Savely
Новичок
Здравствуйте! Подскажите, как выйти из ситуации. Чего-то я не так делаю.
В августе закончился срок действия карты, привязанной к Палке.
Карту продлил. Номер остался прежним, поменялся лишь срок действия.
При попытке ввести новые данные Палка выдает. все-равно-Your credit or debit card has expired. Please update the expiration date for this card or use another card.
Как обновить ? Написал в саппорт , получил ответ:
My name is John Paul from PayPal Customer Support.
I can understand that you’re getting an error when you try to updated your card and we're glad that you sent us an email so we can clarify this matter.
For security reasons, if a credit card registered on your PayPal account expires before it's updated, the credit card can no longer be used on PayPal. Since your card issuer provided you a new card number with an extended expiration date, I suggest to directly add your card on your PayPal account. In case of an error, you can ask your card issuer to give you new set of information or new account.
I hope I was able to explain this process to you. We encourage you to send us an email, should you have other matters or concerns that need to be addressed.
Don't forget, we're always around if you need us. Just click "Help" in the top right corner of any PayPal page to visit our improved Help Center.
Попробовал обновить аккаунт, один фиг не принимает карту. Как правильно сделать? Подскажите пожалуйста. Что=то я не догоняю.
В августе закончился срок действия карты, привязанной к Палке.
Карту продлил. Номер остался прежним, поменялся лишь срок действия.
При попытке ввести новые данные Палка выдает. все-равно-Your credit or debit card has expired. Please update the expiration date for this card or use another card.
Как обновить ? Написал в саппорт , получил ответ:
My name is John Paul from PayPal Customer Support.
I can understand that you’re getting an error when you try to updated your card and we're glad that you sent us an email so we can clarify this matter.
For security reasons, if a credit card registered on your PayPal account expires before it's updated, the credit card can no longer be used on PayPal. Since your card issuer provided you a new card number with an extended expiration date, I suggest to directly add your card on your PayPal account. In case of an error, you can ask your card issuer to give you new set of information or new account.
I hope I was able to explain this process to you. We encourage you to send us an email, should you have other matters or concerns that need to be addressed.
Don't forget, we're always around if you need us. Just click "Help" in the top right corner of any PayPal page to visit our improved Help Center.
Попробовал обновить аккаунт, один фиг не принимает карту. Как правильно сделать? Подскажите пожалуйста. Что=то я не догоняю.