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Недавно заблокировали аккаунт, попросили документы. Попробовал дозвониться, но даже заказной звонок не проходит. Никто не сталкивался с такой проблемой? Не примут ли документы по электронке?
А вчера получил такое письмо. Подскажите, кто это и что хотят? Текст письма: " *** BenchmarkPortal is an official partner of eBay and is conducting independent customer satisfaction surveys at the request of eBay. BenchmarkPortal will not request any of your personal or confidential information. ***
On 02/16/05, we replied to an email message you sent to customer support. As part of eBay's commitment to excellence, we want to make sure our response met your needs. Would you please take a few minutes to answer some questions about your overall experience and the specific eBay Representative who responded to you?
*** Protect your eBay Password and Your Personal Information ***
eBay treats your personal information with the utmost care, and our Privacy Policy is designed to protect you and your information. eBay will not request personal information (password, credit card numbers, pin numbers, passwords, or Social Security numbers) in an email or in most cases, our surveys. However, there are rare exceptions when eBay performs usability surveys that measure participants' actual use of eBay. In these exceptional cases, personal information is sometimes needed, and participants are told explicitly in advance what will be required. Additionally, participants are given contact information in order to validate that the survey is indeed from eBay. For more information on how to protect your eBay password and your account, click here
eBay's Online Customer Service provides you with the information you need to buy and sell. If you can’t find the answer, we’ll connect you with one of our team members.
pages.ebay.com
eBay truly respects the opinions of its Members. We are contacting you for customer support improvement purposes only. All information collected is confidential and the information you provide will be used strictly within eBay's Privacy Policy http://pages.ebay.com/help/community/png-priv.html
eBay has commissioned BenchmarkPortal to conduct this study among eBay members. To review BenchmarkPortal's privacy policy, please go to