applesin88
Новичок
Здравствуйте.Я уже в отчаянии, уже третий день я не могу оплатить свой заказ. Заказываю уже не в первый раз, так что вроде не по моей глупости. Плачу через аккаунт пэйпал. Мнеговорят спасибо за purchase, ну и пишут там, что все проверят, вышлют чеки на почту, но нет, статус покупки не меняется, деньги, слава богу, тоже не снимаются. Уже успела докопаться до администрации и вот что они мне ответили
Dear Ольга Зоркова,
Thank you for contacting PayPal regarding difficulties with completing a
payment.
First and foremost, I would like to extend my sincerest apologies for
the inconvenience you have experienced in this matter.
I have reviewed the information you have submitted carefully, along with
the activity on your PayPal account and I can confirm that we are
experiencing technical issues related to completing checkout
payments, due to our system update.
We are working on a resolution and we will certainly notify you once
this has been resolved. In the interim, I would encourage you to put off
making this payment for at least 24 hours. It is my hope that, the issue
will be resolved at that stage.
In additional you may try to ask the seller to send you a Money Request.
I have instructed others to do this and this has worked successfully. If
the seller not sure how to do this, please feel free to forward this
email with instructions below.
Here’s how to send a Money Request:
1. Go to and log in to your account.
2. Click ‘Request Money’ near the top of the page.
3. Complete the form and click ‘Continue.’
4. Review your request and click ‘Request Money.’
Note:
* We email the recipient your Money Request.
* We email you when the Money Request is paid.
* We close unpaid Money Requests after 30 days.
We will do everything in our power to ensure that this type of error
does not occur again.
Thank you for your understanding. If we can be of any assistance in any
way, please do not hesitate to contact us.
Sincerely,
Joanna
PayPal
Copyright © 1999-2012 PayPal. All rights reserved.
Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of
Singapore. Users are advised to read the terms and conditions carefully.
Кто-нибудь сталкивался с подобным? и как с этим жить)
Если уже была такая тема, извиняйте
Dear Ольга Зоркова,
Thank you for contacting PayPal regarding difficulties with completing a
payment.
First and foremost, I would like to extend my sincerest apologies for
the inconvenience you have experienced in this matter.
I have reviewed the information you have submitted carefully, along with
the activity on your PayPal account and I can confirm that we are
experiencing technical issues related to completing checkout
payments, due to our system update.
We are working on a resolution and we will certainly notify you once
this has been resolved. In the interim, I would encourage you to put off
making this payment for at least 24 hours. It is my hope that, the issue
will be resolved at that stage.
In additional you may try to ask the seller to send you a Money Request.
I have instructed others to do this and this has worked successfully. If
the seller not sure how to do this, please feel free to forward this
email with instructions below.
Here’s how to send a Money Request:
1. Go to and log in to your account.
2. Click ‘Request Money’ near the top of the page.
3. Complete the form and click ‘Continue.’
4. Review your request and click ‘Request Money.’
Note:
* We email the recipient your Money Request.
* We email you when the Money Request is paid.
* We close unpaid Money Requests after 30 days.
We will do everything in our power to ensure that this type of error
does not occur again.
Thank you for your understanding. If we can be of any assistance in any
way, please do not hesitate to contact us.
Sincerely,
Joanna
PayPal
Copyright © 1999-2012 PayPal. All rights reserved.
Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of
Singapore. Users are advised to read the terms and conditions carefully.
Кто-нибудь сталкивался с подобным? и как с этим жить)
Если уже была такая тема, извиняйте
