R
Rinulia
Новичок
Dear ****,
It appears the password for your account may have recently become compromised. As a result of this, we have reset your password and secret question.
To regain control of your account, please complete the following:
1. Change the password on your personal EMAIL account to verify that it is secure and cannot be accessed by anyone other than you.
2. Change the password on your account. To do so, click the "Forgot your password" link on the sign-in page and change your password using the instructions provided.
3. Follow the steps below to secure your account:
> Click on the "Security & Resolution Center" link found at the bottom of most pages.
> Click on the "eBay Account Protection" link in the "Online Security Resources" box. This will take you to the help page titled "Securing Your Account and Reporting Account Theft."
> Follow the instructions provided under "Securing Your Account".
As you take these steps, please be aware that you may need to repeat the instructions provided above or use the "Back" button on your Web browser to return to the "Securing Your Account" page.
We have provided some additional information below to explain how this may have occurred.
Unsolicited or "spoofed" email messages
There have been a number of email messages recently sent to members asking them to click on links and provide their user ID and password. These unsolicited or "spoofed" messages appear to come from Support, but in fact do not. never requests sensitive information of this nature via email.
Any email sent to your registered email address from that affects your account, or from another member via s member-to-member communication system, will now appear in the My Messages portion of your My page. If you receive a questionable email that asks you to click on a link and it is not in My Messages, do not click the link or enter any information. Forward the email to spoof@ebay.com and we will respond to you within minutes to tell you if it was really from This also lets us take quick action on the fake website to help protect other members.
To learn more about these fake or "spoofed" emails, visit the "Security & Resolution Center" link found at the bottom of most pages followed by the "Stopping spoof emails and Web sites" under "General Online Safety."
Password guessing
If you use a fairly simple or easy-to-guess password, it is possible that someone could guess it after repeated attempts. For this reason, it is important to use a password that consists of a combination of letters and numbers and is not related to your user ID, name, or anything you buy or sell. It is also important to use different passwords for the various online accounts you use (email, PayPal, etc).
Computer viruses
There are a number of computer viruses in circulation that log and record keystrokes. It is recommended that computer users keep their virus alert software up-to-date and regularly check for operating system and web browser updates. A firewall for high-speed internet users is also highly recommended.
Any inquiries regarding your password or other information about your account can be sent to us by clicking "Help" on any page and then selecting "Contact Us."
Regards,
Trust & Safety
Опишите пожалуйста подробно, как восстановить пароль... А то я девочка и мало понимаю в этих вещах. Зарание благодарна!
It appears the password for your account may have recently become compromised. As a result of this, we have reset your password and secret question.
To regain control of your account, please complete the following:
1. Change the password on your personal EMAIL account to verify that it is secure and cannot be accessed by anyone other than you.
2. Change the password on your account. To do so, click the "Forgot your password" link on the sign-in page and change your password using the instructions provided.
3. Follow the steps below to secure your account:
> Click on the "Security & Resolution Center" link found at the bottom of most pages.
> Click on the "eBay Account Protection" link in the "Online Security Resources" box. This will take you to the help page titled "Securing Your Account and Reporting Account Theft."
> Follow the instructions provided under "Securing Your Account".
As you take these steps, please be aware that you may need to repeat the instructions provided above or use the "Back" button on your Web browser to return to the "Securing Your Account" page.
We have provided some additional information below to explain how this may have occurred.
Unsolicited or "spoofed" email messages
There have been a number of email messages recently sent to members asking them to click on links and provide their user ID and password. These unsolicited or "spoofed" messages appear to come from Support, but in fact do not. never requests sensitive information of this nature via email.
Any email sent to your registered email address from that affects your account, or from another member via s member-to-member communication system, will now appear in the My Messages portion of your My page. If you receive a questionable email that asks you to click on a link and it is not in My Messages, do not click the link or enter any information. Forward the email to spoof@ebay.com and we will respond to you within minutes to tell you if it was really from This also lets us take quick action on the fake website to help protect other members.
To learn more about these fake or "spoofed" emails, visit the "Security & Resolution Center" link found at the bottom of most pages followed by the "Stopping spoof emails and Web sites" under "General Online Safety."
Password guessing
If you use a fairly simple or easy-to-guess password, it is possible that someone could guess it after repeated attempts. For this reason, it is important to use a password that consists of a combination of letters and numbers and is not related to your user ID, name, or anything you buy or sell. It is also important to use different passwords for the various online accounts you use (email, PayPal, etc).
Computer viruses
There are a number of computer viruses in circulation that log and record keystrokes. It is recommended that computer users keep their virus alert software up-to-date and regularly check for operating system and web browser updates. A firewall for high-speed internet users is also highly recommended.
Any inquiries regarding your password or other information about your account can be sent to us by clicking "Help" on any page and then selecting "Contact Us."
Regards,
Trust & Safety
Опишите пожалуйста подробно, как восстановить пароль... А то я девочка и мало понимаю в этих вещах. Зарание благодарна!
