М
Мамонтенок
Новичок
Уважаемые форумчане, помогите с переводом и научите что мне нужно дальше делать. Ситуация такова: в апреле оплатила товар через РауРаl. Но до сих пор товар не получила. Написала об этом продавцу, используя образцы писем на английском языке (спасибо форуму). Сегодня получила два письма, одно от продавца:
Hello,
We apologize for the delay in your item. It looks like your item had been rejected by customs.
We will refund your payment immediately. Also, please agree to the cancellation that will be sent by in order to have things all cleared up. Again, we apologize for the inconvenience and greatly appreciate your business.
Thank You
Переводчик перевел:
Мы извиняемся за задержку в вашем пункте. Это выглядит похожим на ваш пункт был отвергнут таможней.
Мы возместим вашу оплату немедленно. Также, пожалуйста согласитесь с аннулированием, которое будет послано для того, чтобы иметь вещи все выясненные. Кроме того, мы извиняемся за неудобство и существенно ценим ваше дело (бизнес).
И второе письмо от , очень длинное и половина того что там написано я не поняла:
'm writing to let you know that the User Agreement has been updated to support policy and other changes. The updated Agreement is effective immediately for new members, and on September 7, 2010, for current members.
There are two key updates to the User Agreement:
* Provisions have been added regarding Buyer Protection. If a seller changes his or her reimbursement method for Buyer Protection cases from PayPal to a new one, the new method will only be effective for transactions not yet paid for, and for future transactions. In addition, may correct payment processing errors made in connection with an Buyer Protection Claim. Please refer to the Buyer Protection policy for the full terms.
* Clarification is included about instances where seller funds may be held as pending in their PayPal accounts. has at times requested, and may continue to request, that PayPal hold seller funds to help facilitate smooth transactions. will make such requests based upon factors including, but not limited to, selling history, seller performance, riskiness of the listing category, or the filing of an Buyer Protection claim. PayPal may also hold funds pursuant to their own Funds Availability Policy.
As with earlier updates, other changes have been made to keep the User Agreement up-to-date with our product and service offerings.
You don't need to take any further action to accept the new User Agreement. If you choose not to accept the new terms, visit this help page for further direction.
Thank you for being a part of the community.
Sincerely,
Это письмо имеет отношение к первому, которое от продавца? Как мне согласится с аннулированием, о котором пишет продавец и получить деньги обратно?
Люди добрые помогите новичку.
Hello,
We apologize for the delay in your item. It looks like your item had been rejected by customs.
We will refund your payment immediately. Also, please agree to the cancellation that will be sent by in order to have things all cleared up. Again, we apologize for the inconvenience and greatly appreciate your business.
Thank You
Переводчик перевел:
Мы извиняемся за задержку в вашем пункте. Это выглядит похожим на ваш пункт был отвергнут таможней.
Мы возместим вашу оплату немедленно. Также, пожалуйста согласитесь с аннулированием, которое будет послано для того, чтобы иметь вещи все выясненные. Кроме того, мы извиняемся за неудобство и существенно ценим ваше дело (бизнес).
И второе письмо от , очень длинное и половина того что там написано я не поняла:
'm writing to let you know that the User Agreement has been updated to support policy and other changes. The updated Agreement is effective immediately for new members, and on September 7, 2010, for current members.
There are two key updates to the User Agreement:
* Provisions have been added regarding Buyer Protection. If a seller changes his or her reimbursement method for Buyer Protection cases from PayPal to a new one, the new method will only be effective for transactions not yet paid for, and for future transactions. In addition, may correct payment processing errors made in connection with an Buyer Protection Claim. Please refer to the Buyer Protection policy for the full terms.
* Clarification is included about instances where seller funds may be held as pending in their PayPal accounts. has at times requested, and may continue to request, that PayPal hold seller funds to help facilitate smooth transactions. will make such requests based upon factors including, but not limited to, selling history, seller performance, riskiness of the listing category, or the filing of an Buyer Protection claim. PayPal may also hold funds pursuant to their own Funds Availability Policy.
As with earlier updates, other changes have been made to keep the User Agreement up-to-date with our product and service offerings.
You don't need to take any further action to accept the new User Agreement. If you choose not to accept the new terms, visit this help page for further direction.
Thank you for being a part of the community.
Sincerely,
Это письмо имеет отношение к первому, которое от продавца? Как мне согласится с аннулированием, о котором пишет продавец и получить деньги обратно?
Люди добрые помогите новичку.
