A
anton-123
Новичок
Прислали бракованный телефон.
Отправил назад, открыл диспут, перевел в клэйм, прошло 24 дня с момента отправки. В трэкинге написано "unsuccessful delivery" от 25.12.
Сегодня палка прислала вот такое (ниже). Что я им могу прислать? На почте при отправке мне дали только чек на русском языке, где указан не адрес, а только имя или город китайца. Что делать -- где взять документ, подтверждающий отправку по определенному адресу?
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In order to continue with the investigation of your claim, we must requestdocumentation that shows the item was returned to the seller. To help usresolve this matter promptly, we request that you provide proof of postagefor the package associated with this claim. The proof of postage should bea copy of the actual shipping label on the package that shows thedestination address and the shipping company’s stamp to verify the shipmentdate. The document should be faxed to PayPal at (402) 537-5760 (please note thisis a United States phone number, if you are faxing from outside the UnitedStates, you will generally need to dial 00 1 before the number). Pleaseinclude a cover sheet with your fax that includes the email addressregistered on your PayPal account and the ID number of the claim(PP-001-144-035-446) so we may attach the document to the claim as quicklyas possible. Failure to provide PayPal with the fax will result in your claim beingdenied. The tracking information needs to be received by December 30, 2010.
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Отправил назад, открыл диспут, перевел в клэйм, прошло 24 дня с момента отправки. В трэкинге написано "unsuccessful delivery" от 25.12.
Сегодня палка прислала вот такое (ниже). Что я им могу прислать? На почте при отправке мне дали только чек на русском языке, где указан не адрес, а только имя или город китайца. Что делать -- где взять документ, подтверждающий отправку по определенному адресу?
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In order to continue with the investigation of your claim, we must requestdocumentation that shows the item was returned to the seller. To help usresolve this matter promptly, we request that you provide proof of postagefor the package associated with this claim. The proof of postage should bea copy of the actual shipping label on the package that shows thedestination address and the shipping company’s stamp to verify the shipmentdate. The document should be faxed to PayPal at (402) 537-5760 (please note thisis a United States phone number, if you are faxing from outside the UnitedStates, you will generally need to dial 00 1 before the number). Pleaseinclude a cover sheet with your fax that includes the email addressregistered on your PayPal account and the ID number of the claim(PP-001-144-035-446) so we may attach the document to the claim as quicklyas possible. Failure to provide PayPal with the fax will result in your claim beingdenied. The tracking information needs to be received by December 30, 2010.
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