yumiru
Новичок
пайпал просит сходить в местный полицейский участок! надо?
вот что получил по своему делу со стороны пайпала.
расшифруйте, что они от меня хотят и что мне надо сделать?
Помогите с решением проблемы.
посылка пришла без изменения веса, весо-заменителей не было.
в посылке была фейковая карта памяти, регистратор другого типа (фейковый) + одна пустая коробка.
моя проблема описана здесь:
писмьмо от пайпала ниже, диспут переведен в клайм 3 недели назад
As you stated the item you received is totally different from the item you
purchased(or have missing items ), we need you to submit police document to
us to prove your statedments.
In order to continue this investigation, a police report must be filed with
your local law enforcement agency and a copy of the report must be faxed to
PayPal. For a valid police documentation, it should include the incident /
crime number and report details along with the police station name, address
and phone number.
Submit supporting documentation via our Resolution Centre. You can do this
by following these steps:
1. Log into your PayPal account.
2. Go to the Resolution Center, and then click "Respond" in the Action
column of the transaction in question.
3. Select a method to submit your documentation.
4. To upload your documentation, click "Browse."
5. Select the file you want to attach.
6. Click "Open."
7. Give the file a recognizable title.
Please note that the button of "Browse" is only available within 72 hours
after you receive this email.
Alternatively, the documents should be faxed to PayPal at (402) 537
5760(Please note this is a United States phone number, if you are faxing
from outside the United States, you will generally need to dial 00 1 before
the number). Please include a cover sheet with your fax that includes the
email address registered on your PayPal account and the ID number of your
claim (PP-001-215-608-691), so we may attach the documents to your claim as
quickly as possible.
We must receive your fax within 10 days from the date of this message in
order to proceed with the investigation of your claim. If we do not receive
your fax within 10 days, your claim will be cancelled. We are unable to
grant extensions to this time period. PayPal is unable to reimburse you for
any costs or fees that may be incurred in obtaining the requested
documents.
Thank you for your cooperation and patience. We regret any inconvenience
this request may cause.
вот что получил по своему делу со стороны пайпала.
расшифруйте, что они от меня хотят и что мне надо сделать?
Помогите с решением проблемы.
посылка пришла без изменения веса, весо-заменителей не было.
в посылке была фейковая карта памяти, регистратор другого типа (фейковый) + одна пустая коробка.
моя проблема описана здесь:
писмьмо от пайпала ниже, диспут переведен в клайм 3 недели назад
As you stated the item you received is totally different from the item you
purchased(or have missing items ), we need you to submit police document to
us to prove your statedments.
In order to continue this investigation, a police report must be filed with
your local law enforcement agency and a copy of the report must be faxed to
PayPal. For a valid police documentation, it should include the incident /
crime number and report details along with the police station name, address
and phone number.
Submit supporting documentation via our Resolution Centre. You can do this
by following these steps:
1. Log into your PayPal account.
2. Go to the Resolution Center, and then click "Respond" in the Action
column of the transaction in question.
3. Select a method to submit your documentation.
4. To upload your documentation, click "Browse."
5. Select the file you want to attach.
6. Click "Open."
7. Give the file a recognizable title.
Please note that the button of "Browse" is only available within 72 hours
after you receive this email.
Alternatively, the documents should be faxed to PayPal at (402) 537
5760(Please note this is a United States phone number, if you are faxing
from outside the United States, you will generally need to dial 00 1 before
the number). Please include a cover sheet with your fax that includes the
email address registered on your PayPal account and the ID number of your
claim (PP-001-215-608-691), so we may attach the documents to your claim as
quickly as possible.
We must receive your fax within 10 days from the date of this message in
order to proceed with the investigation of your claim. If we do not receive
your fax within 10 days, your claim will be cancelled. We are unable to
grant extensions to this time period. PayPal is unable to reimburse you for
any costs or fees that may be incurred in obtaining the requested
documents.
Thank you for your cooperation and patience. We regret any inconvenience
this request may cause.
.. и все. А в пайпале грозились закрыть проблему, если я не напишу заявление и не вышлю им копии документов.. И что теперь?
