Sergy777
Новичок
Изменились ли какие-либо правила, касательно того, как организуется спор на
Что-то я не очень понял, о чем собственно эти изменения?
Ниже оригинальный текст:
Updates to the Buyer Protection and Privacy Policies
Dear,
We are making updates to the Buyer Protection Policy, as well as the Privacy Policy, and would like to make sure you are aware of the changes. These updates go into effect for existing customers on June 20.
Buyer Protection
In the event you need help with a purchase on , we've got you covered. Buyer Protection is fast, easy, and free, and covers the purchase price of an item plus original shipping when buyers and sellers need to step in to help resolve a problem with an item not received or not as described in the listing.
Here are a few important updates to the Buyer Protection Policy:
To make sure returned items are delivered correctly, sellers are required to maintain a valid and current return address on file. You can update your return address online via My by selecting Account > Addresses, then clicking Change next to the Primary return address field.
For items that are event tickets listed under the Tickets category, a case may be opened until 7 days after the event date, even if that's more than 45 days from purchase date.
If an item is re-shipped after being received at the address in the Order details page or PayPal Transaction Details page, it won't be eligible for Buyer Protection Policy coverage.
We reserve the right to suspend a buyer's coverage under the Buyer Protection Policy if we suspect that buyer is colluding with a seller to misdeclare the value or type of an item for evading customs fees.
In order to be protected from a case when a buyer reports an item was not received, sellers must provide valid delivery confirmation before the case is escalated to for a final decision.
If the buyer successfully appeals a case and receives a refund from , and the seller's refund failed, was canceled, or did not complete after the case was closed, the seller will be required to reimburse
To help buyers and sellers resolve a case, may provide or give them access to each other's name, user ID, email address, other contact information, and other information relating to the case, including any relevant documentation obtained from a third party.
When deciding a case, may review item details, messages between the buyer and seller in Messages, seller responses to questions, and other sources of information related to the case.
Privacy Policy
has always believed in the importance of clear, concise, and transparent privacy policies and practices. We are updating the Privacy Policy to provide even greater clarity regarding management of our customers' personal information on , as well as the tools and applications we provide.
We are introducing and implementing Binding Corporate Rules, which are a strict set of rules and procedures that ensure a consistent and high standard of protection for individuals' personal information.
The scope of the policy has been expanded so that it is clear that the commitments made also apply to the tools, applications, and services provides beyond its websites.
We have provided more detail to give customers a better understanding of how we use data to ensure the integrity of our site, and in the event we need to contact you regarding a transaction.
We may use third-party identity services such as Facebook Connect to enable you to sign-on to , and provide tools that will enable you to use data you have collected on other sites to improve your shopping experience on
You can find the new Privacy Policy here. If you have any questions or comments, please contact us. While we do everything possible to ensure open and transparent privacy practices, if you choose not to accept the new terms, visit this page for further direction.
Thank you for being a part of the community.
Sincerely,
Что-то я не очень понял, о чем собственно эти изменения?
Ниже оригинальный текст:
Updates to the Buyer Protection and Privacy Policies
Dear,
We are making updates to the Buyer Protection Policy, as well as the Privacy Policy, and would like to make sure you are aware of the changes. These updates go into effect for existing customers on June 20.
Buyer Protection
In the event you need help with a purchase on , we've got you covered. Buyer Protection is fast, easy, and free, and covers the purchase price of an item plus original shipping when buyers and sellers need to step in to help resolve a problem with an item not received or not as described in the listing.
Here are a few important updates to the Buyer Protection Policy:
To make sure returned items are delivered correctly, sellers are required to maintain a valid and current return address on file. You can update your return address online via My by selecting Account > Addresses, then clicking Change next to the Primary return address field.
For items that are event tickets listed under the Tickets category, a case may be opened until 7 days after the event date, even if that's more than 45 days from purchase date.
If an item is re-shipped after being received at the address in the Order details page or PayPal Transaction Details page, it won't be eligible for Buyer Protection Policy coverage.
We reserve the right to suspend a buyer's coverage under the Buyer Protection Policy if we suspect that buyer is colluding with a seller to misdeclare the value or type of an item for evading customs fees.
In order to be protected from a case when a buyer reports an item was not received, sellers must provide valid delivery confirmation before the case is escalated to for a final decision.
If the buyer successfully appeals a case and receives a refund from , and the seller's refund failed, was canceled, or did not complete after the case was closed, the seller will be required to reimburse
To help buyers and sellers resolve a case, may provide or give them access to each other's name, user ID, email address, other contact information, and other information relating to the case, including any relevant documentation obtained from a third party.
When deciding a case, may review item details, messages between the buyer and seller in Messages, seller responses to questions, and other sources of information related to the case.
Privacy Policy
has always believed in the importance of clear, concise, and transparent privacy policies and practices. We are updating the Privacy Policy to provide even greater clarity regarding management of our customers' personal information on , as well as the tools and applications we provide.
We are introducing and implementing Binding Corporate Rules, which are a strict set of rules and procedures that ensure a consistent and high standard of protection for individuals' personal information.
The scope of the policy has been expanded so that it is clear that the commitments made also apply to the tools, applications, and services provides beyond its websites.
We have provided more detail to give customers a better understanding of how we use data to ensure the integrity of our site, and in the event we need to contact you regarding a transaction.
We may use third-party identity services such as Facebook Connect to enable you to sign-on to , and provide tools that will enable you to use data you have collected on other sites to improve your shopping experience on
You can find the new Privacy Policy here. If you have any questions or comments, please contact us. While we do everything possible to ensure open and transparent privacy practices, if you choose not to accept the new terms, visit this page for further direction.
Thank you for being a part of the community.
Sincerely,