U
Umbro
Новичок
Купил на английском мокассины. Оплатил все как надо. Доставку выбрал royal airmail international signed for. На следующий день зашел в PP увидел статус товара Shiped, сразу же написал продавцу что бы выслал мне Трэк. Через некоторое время он прислылает мне вот это:
Hi,
Unfortunately we are unable to provide you with the tracking number as your order was not dispatched via International Signed For delivery. I will look into why this happened. In the mean time I will issue a £5 refund which is the difference between normal Airmail and the International Signed For option which you chose. I am very sorry that this has happened and I will begin investigating to see what happened on our end. I can confirm that your order was dispatched from our warehouse on 21/8/12 and should be with you within 3-4 weeks due to international delivery times and also any customs the item may have to pass through.
I would like to apologise on behalf of the company for the inconvenience that this has caused.
Kind regards,
Daniel Hollis
Customer Service
Люди подскажите, придет ли товар и вернет ли он мне эти 5 фунтов?
Hi,
Unfortunately we are unable to provide you with the tracking number as your order was not dispatched via International Signed For delivery. I will look into why this happened. In the mean time I will issue a £5 refund which is the difference between normal Airmail and the International Signed For option which you chose. I am very sorry that this has happened and I will begin investigating to see what happened on our end. I can confirm that your order was dispatched from our warehouse on 21/8/12 and should be with you within 3-4 weeks due to international delivery times and also any customs the item may have to pass through.
I would like to apologise on behalf of the company for the inconvenience that this has caused.
Kind regards,
Daniel Hollis
Customer Service
Люди подскажите, придет ли товар и вернет ли он мне эти 5 фунтов?
