S
splinker
Новичок
Поюзал я поиск на форуме и понял, что моя проблема несколько сходна с вот этой Правда продавец был далеко не топ рейтед и количественно положительных фидбеков у него было немного. В общем дело было так. 25 ноября я оплатил выигранный аукцион продавцу. Купил я диск для PS3. После покупки у продавца стало появляться много отрицательных фидбеков. Но были и положительные, в том числе и странные настолько, что их ставили продавцу через день после окончания аукциона. Среди этих людей были покупатели с разными рейтингами, в том числе и более нескольких сотен. Но были вроде как и вменяемые отзывы. Вчера я открыл case в самом ебее. Сегодня получаю алерт следующего содержания:
Our records show that you recently contacted or received messages from muabanperfume through eBay's messaging system. This account was recently found to have been accessed by an unauthorized third party, who may have used the account in an attempt to defraud other members.
We've taken action to restore this account to the original owner, but wanted to let you know to be suspicious of any communication you may have received from them. Nothing is wrong with your account at this time ? this message is just being sent as a precaution. If you have received any messages from that appears suspicious, please feel free to forward them to us at spoof@ebay.com for review.
-- Safety Tips --
-- Don't respond to the sender, through either or your email provider, if the message is an offer to buy or sell an item. This type of offer may be fraudulent, and the transaction won't be covered by protection programs.
- - If you received what appears to be a Second Chance Offer for an item you recently bid on, and it appears in My Messages with the subject of "Message from Member," it isn't a legitimate Second Chance Offer.
Real Second Chance Offers appear in My Messages with a blue background and subject that says, "eBay Second Chance Offer for Item...". Always check for both the blue background in My Messages and the subject line of "eBay Second Chance Offer for Item?" when responding to a Second Chance Offer.
-- Never pay for your items using instant cash wire transfer services such as Western Union or MoneyGram. It is against eBay's Safe Payments Policy for a seller to request payment with these methods, as these types of payments are unsafe if you're paying someone you don't know.
-- If You've Already Sent Payment or Shipped an Item --
- - If you already sent payment for an off-eBay transaction, or if you're a seller who already shipped an item to a fraudulent buyer, we suggest you take the following steps:
-- Contact the payment service you used to make the purchase. If you paid by credit card, most card issuers provide consumer protections in instances of online fraud.
- - If you sold and shipped an item to a fraudulent buyer, contact the carrier you used to ship the item. You might be able to receive additional assistance from the shipping service. If it was sent through the United States Postal Service, you may want to file mail fraud charges. Please go to:
www.usps.gov
- - Report the fraudulent buyer or seller both to law enforcement officials in your area, and in the area where the buyer or seller lives. To find law enforcement agencies by area, please visit:
When you contact a law enforcement officer, please explain the following:
- will be happy to help with the officer's investigation.
- For more information on how the officer can contact , go to:
pages.ebay.com
-- You may also want to file a complaint with the Internet Crime Complaint Center (IC3). The IC3 is a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center. The IC3 will review complaints and refer information to the appropriate local, state, or federal agency. To file a complaint with the IC3, please go to:
We also need you to take a few minutes to provide more information related to the transaction. The information you provide will allow us to work more effectively with law enforcement should an investigation occur. Please go to:
Click the "Item Bought Outside of or "Item Sold Outside of link.
Thanks for your cooperation.
Sincerely,
Customer Support
H53839
В общем помогите нубу, что делать? Судя по той теме, что я привёл в начале, нужно открыть кейс в палке и перевести в клейм? Вроде как и в хелп-топиках в самом ебее так написано, но проблема в том, что сегодня аккаунт продавца толи сам удалился, толи его удалили, следовательно кто же будет ответчиком в палке?
Our records show that you recently contacted or received messages from muabanperfume through eBay's messaging system. This account was recently found to have been accessed by an unauthorized third party, who may have used the account in an attempt to defraud other members.
We've taken action to restore this account to the original owner, but wanted to let you know to be suspicious of any communication you may have received from them. Nothing is wrong with your account at this time ? this message is just being sent as a precaution. If you have received any messages from that appears suspicious, please feel free to forward them to us at spoof@ebay.com for review.
-- Safety Tips --
-- Don't respond to the sender, through either or your email provider, if the message is an offer to buy or sell an item. This type of offer may be fraudulent, and the transaction won't be covered by protection programs.
- - If you received what appears to be a Second Chance Offer for an item you recently bid on, and it appears in My Messages with the subject of "Message from Member," it isn't a legitimate Second Chance Offer.
Real Second Chance Offers appear in My Messages with a blue background and subject that says, "eBay Second Chance Offer for Item...". Always check for both the blue background in My Messages and the subject line of "eBay Second Chance Offer for Item?" when responding to a Second Chance Offer.
-- Never pay for your items using instant cash wire transfer services such as Western Union or MoneyGram. It is against eBay's Safe Payments Policy for a seller to request payment with these methods, as these types of payments are unsafe if you're paying someone you don't know.
-- If You've Already Sent Payment or Shipped an Item --
- - If you already sent payment for an off-eBay transaction, or if you're a seller who already shipped an item to a fraudulent buyer, we suggest you take the following steps:
-- Contact the payment service you used to make the purchase. If you paid by credit card, most card issuers provide consumer protections in instances of online fraud.
- - If you sold and shipped an item to a fraudulent buyer, contact the carrier you used to ship the item. You might be able to receive additional assistance from the shipping service. If it was sent through the United States Postal Service, you may want to file mail fraud charges. Please go to:
Welcome to USPS.com. Find information on our most convenient and affordable shipping and mailing services. Use our quick tools to find locations, calculate prices, look up a ZIP Code, and get Track & Confirm info.
www.usps.gov- - Report the fraudulent buyer or seller both to law enforcement officials in your area, and in the area where the buyer or seller lives. To find law enforcement agencies by area, please visit:
www.usacops.com
When you contact a law enforcement officer, please explain the following:
- will be happy to help with the officer's investigation.
- For more information on how the officer can contact , go to:
-- You may also want to file a complaint with the Internet Crime Complaint Center (IC3). The IC3 is a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center. The IC3 will review complaints and refer information to the appropriate local, state, or federal agency. To file a complaint with the IC3, please go to:
www.ic3.gov
We also need you to take a few minutes to provide more information related to the transaction. The information you provide will allow us to work more effectively with law enforcement should an investigation occur. Please go to:
eBay's Online Customer Service provides you with the information you need to buy and sell. If you can’t find the answer, we’ll connect you with one of our team members.
pages.ebay.com
Click the "Item Bought Outside of or "Item Sold Outside of link.
Thanks for your cooperation.
Sincerely,
Customer Support
H53839
В общем помогите нубу, что делать? Судя по той теме, что я привёл в начале, нужно открыть кейс в палке и перевести в клейм? Вроде как и в хелп-топиках в самом ебее так написано, но проблема в том, что сегодня аккаунт продавца толи сам удалился, толи его удалили, следовательно кто же будет ответчиком в палке?
