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За 42 дня дойти она не успела, отписываюсь селлеру, следом открываю диспут на e-bay, пишу что не пришла.
Селлер отписывается что что вы, что вы, не беспокойтесь, все будет хорошо и в ближайшие дни айтем обязательно дойдет!
Dear XYZ, Sorry to hear that you still haven't received this item. Don't worry, let's help you here: Thanks for your purchase, we have shipped this item out to you via standard flat shipping mail on 2009-12-08 .There is no tracking number using standard flat way and it generally needs 10-25 business days to arrive Russia, sometimes it may need a little longer to arrive because of the various condition in different areas. We shipped to the following address: XYZ, XYZ, Russian Federation is the above address right? If so, no worry, we believe that it will arrive you soon, so could you kindly wait for one more week? If it still not arrive you at that time, please make sure to tell us, then we will reship a new one to you or refund you and never let you burden any lose. Looking forward to your reply. Regards kitty"
Я отвечаю - хорошо, жду неделю, после чего попрошу ресенд, но с треккингом (т.к. прошлый китаец дважды тупо не отправлял мне посылку без треккинга, хотя писал что отправлял). Пишу что готов заплатить за нее дополнительные 1.7$.
Ok, i`ll wait another week, if item will not reach me, i would ask you to resend me an item by *registred* airmail (i`ll pay additional $1.7 fee for that). The shipping adress is quite right.
Селлер отвечает что конечно конечно, айтем дойдет, но на всяк случай треккинг стоит $3.89
Hi, Thanks for your great understanding and waiting. If it still not arrive you, we will reship a new one to you via registered mail. But the additional fee is US$3.89. Don't worry, the shipping fee is calculated strictly by the post office and all we do is to provide everything the best for you. But don't worry, we believe that it should arrive you in the next week, thus you don't need to pay any extra shipping fee for this item. Looking forward to your reply. Could you please close this case after the problem is resolved? Regards kitty
Тут я понимаю что имеет место быть вранье Т.к. плотно знаю что на гонгконгской почте за треккинг просят ровно 13 гонгконгских доллара ($1.69). Отвечаю:
I`ll close this case after recieving an item for sure. Hope this will happen soon. But i`ve been surprised with "US$3.89" and have to note that Hongkong post states that registred airmail fee is 13HKD ($1.69). This price is told by other sellers from HongKong and is available on HK Post website (http://app1.hongkongpost.com/calc/eng/overseas/step1.php)
Селлер после этого шлет уже в резолюшн центр следующий текст,
Dear friend, Regarding the all kinds of shipping method and shipping fee to your place for this item, we sent the all information to your email. You can check this and find all we said is really true. Thanks for your great understanding. Don't worry and thanks again for your great waiting for its arriving. if it still not arrived you in the nest week, please tell us, then we will reship a new one to you via registered mail,don't wory, we never let you burden any lose. Looking forward to your reply
Dear su lin! I`m a web designer for about 5 years and what can i say about this "screenshot": If you`re gonna edit the screenshot you shold: 1) use the same sized font 2) use same colored font 3) use same text alignment
Take a look at my comments in first attachment and "how should it be done" in second
You should lie outstanding good, or not lie at all.
Видимо, продавец пытается хоть как-то скомпенсировать себе горечь потери. "5 старушек -- уже рубль". К тому же неизвестно, в самом деле он посылку выслал или нет. То ли почта тормозит, то ли не было посылки.
Правда, мне сегодня (20 января) пришла посылка, оправленная из Китая 1 декабря. Лот копеечный, диспут я поленился открывать, махнул рукой. И надо же...
WhiteFox Выбираете Small Packet, Destination: Russia, Weight: 0.3kg, Form of delivery: air и получаете опции Registered Mail* ($13) + Advice of Receipt ($11) доллары гонгконгские
WhiteFox Выбираете Small Packet, Destination: Russia, Weight: 0.3kg, Form of delivery: air и получаете опции Registered Mail* ($13) + Advice of Receipt ($11) доллары гонгконгские
Nitro785 попросили с вас два бакса! но типо намекнули что треккинг обходится бедненькому продавцу в пять баксов и торгует себе в минус, сложно сказать, может в надежде на то что расщедритесь и дадите все пять.
Вобщем я в шоке от китайцев Ответила, потратила не один десяток минут небось
Hello, my friend, When I found your email this morning and also checked the print screen from you, i also found the difference between the 2 points you indicated in your print screen. You may think me a liar, but I will still tell you the truth: actually, I don't know how to edit the print screen, I can't know computer well, and I have even just learned how to make print screen a little long time ago. I don't know why it has happened like this. This print screen was done directly from the original page: I only did these 3 steps: 1. i open this page; 2. i entered the correct item and also your correct address, then got the page; 3, then I press the button of "prScrn" to get this page, then i save it in the computer and then sent it to you. This page is from the website from the shipping company called Quakar, and the all packages in our company are shippd out to our customers through this company who closely contated with the post office. i really didn't know I made you misunderstood and confused. Actually, as the customer service person for you, I really don't want you to pay any extra payment. Normally, the package shold have arrived you many days ago, but now, it seems that something wrong happened during the shipping causing the delay, like the customs or the various postal serrvice in different areas. That's really seldom happened before. but don't worry, the principle of the company is tryging everything the best for the all customers and never let you burden any lose. So if this package can' t arrive you in the next week, you only need to tell me, then I will tell the company to reship the new one to you or refund you to confirm your profit. If the original package arrives you after we reship the new one to you or refund you, then you please kindly tell me and return the extra one to us or resend the part payment for the extra one. Looking forward to your reply. Regards kitty
посмотрела я то что вы прислали. не понимаю как так получилось. ей богу, я валенок, даже прикидываться не надо. скриншоты научилась делать позачера, для этого я тыкнула неведомую кнопку в верхнем правом углу клавиатуры и сохранила в BMP (типа полюбос не правленный). Бла-бла бла