kanaris
Новичок
Не хочу плодиь темы и повторятся но нужно вот что. Покупатель вымогает некую компенсацию .. короче бабки. А гарантии кидка с его стороны нет. Вернее наоборот. Не верю я ему.. что получит бабло и не востребует еще за то чтобы не ставиь негатив. Слепил письмо. мне его перевели грамотно. Пробовал отправить в ибей-хелп. Полностью не влазит - ибо превышает лимит знаков. Но ! Дело не в этом. Вся переписка велась строго через аукцион. В message. Что я и написал в их долбанный хелп. Писал несколько раз. В ответ приходит одно и тоже. Я так понял они хотят толи шапку и тело письма чтобы определить айпи адрес - откуда пришло письмо. Но у меня то ящик на гугле с переадресацией на укр.нет. А что там определять если письмо то пришло с аукциона. Может я не правильно выразился. Вот текст ответа их службы поддержки или полиции. Фиг их знает че хотят.
------------------------------------------------------------------------------------
Dear V,
Thank you for writing in regard to your concerns about our request
for the harassing email that you received from your buyer and about his
demand for 100 Euro for damages.
V, I understand your frustration caused by those inappropriate
emails. I have reviewed your previous report, however, I hope you
understand that for us to be able to take action, we need your help.
Please send us the copy of the email along with it's full headers
containing the inappropriate email.
Headers are required as they allow to trace the path of the email
and determine the identity of the sender. A header will look like a
string of characters, similar to the example below. You can find headers
by using the "Properties" or "Options" function of your email program.
If you can't find it through these functions, consult your email
program's Help files. Here is another example of the evidence we need:
Return-Path:
Received: from mail-pacbell.net (mail-gw5.pacbell.net [206.13.28.23]) by
ixmail9.ix.netcom.com (8.8.7-s-4/8.8.7/(NETCOM v1.01)) with ESMTP id;
For ; Mon, 22 Mar 1999 06:34:48 -0800 (PST)
From:
Received: from 207.214.211.69 (ppp-207-214-211-69.sntc01.pacbell.net
207.214.211.69]) By mail-
gw5.pacbell.net (8.8.8/8.7.1) with SMTP id GAA15251; Mon, 22 Mar 1999
06:34:28 -
0800 (PST)
Message-ID: <36F5D668@pacbell.net>
Date: Mon, 22 Mar 1999 06:34:32 +0100
Reply-To:
X-Mailer: Mozilla 3.03-PBI-N303 (Macintosh; I; 68K)
MIME-Version: 1.0
To:
Subject: TITLE OF EMAIL
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Accessing this header information will depend on your email program. By
following the steps below, you may be able to retrieve headers from
"Gmail"-generated email.
1. Open the message in your Gmail inbox.
2. Click "More options" (next to the sender's email address).
3. Click "Show original."
4. This will show the full headers, highlight the headers and message
text, then copy and paste them into your response to us.
For other email programs, please contact your email service provider.
Copy the header and the message and paste them into the body of your
reply. Paste the message headers directly above the corresponding email
text. Please don't send this information as an attachment. We cannot
open attachments for security reasons.
**Important**
- Due to member privacy concerns, we cannot view the email content in
your My page and as a result, we cannot use it as evidence unless
you provide us with this information.
- The header and the text of the original message must be submitted to
us in the same email with the header appearing directly above the text
of the original email.
Once has reviewed this information, we will continue our
investigation.
In addition, I would like to inform you that I have forwarded your
concern about your buyer's demand for 100 Euro for damages to the
appropriate department who could help you with this concern accurately.
We thank you in advance for your cooperation, and wish you luck with
your future transactions.
Sincerely,
Brigette
Customer Support
------------------------------------------------------------------------------------
Dear V,
Thank you for writing in regard to your concerns about our request
for the harassing email that you received from your buyer and about his
demand for 100 Euro for damages.
V, I understand your frustration caused by those inappropriate
emails. I have reviewed your previous report, however, I hope you
understand that for us to be able to take action, we need your help.
Please send us the copy of the email along with it's full headers
containing the inappropriate email.
Headers are required as they allow to trace the path of the email
and determine the identity of the sender. A header will look like a
string of characters, similar to the example below. You can find headers
by using the "Properties" or "Options" function of your email program.
If you can't find it through these functions, consult your email
program's Help files. Here is another example of the evidence we need:
Return-Path:
Received: from mail-pacbell.net (mail-gw5.pacbell.net [206.13.28.23]) by
ixmail9.ix.netcom.com (8.8.7-s-4/8.8.7/(NETCOM v1.01)) with ESMTP id;
For ; Mon, 22 Mar 1999 06:34:48 -0800 (PST)
From:
Received: from 207.214.211.69 (ppp-207-214-211-69.sntc01.pacbell.net
207.214.211.69]) By mail-
gw5.pacbell.net (8.8.8/8.7.1) with SMTP id GAA15251; Mon, 22 Mar 1999
06:34:28 -
0800 (PST)
Message-ID: <36F5D668@pacbell.net>
Date: Mon, 22 Mar 1999 06:34:32 +0100
Reply-To:
X-Mailer: Mozilla 3.03-PBI-N303 (Macintosh; I; 68K)
MIME-Version: 1.0
To:
Subject: TITLE OF EMAIL
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Accessing this header information will depend on your email program. By
following the steps below, you may be able to retrieve headers from
"Gmail"-generated email.
1. Open the message in your Gmail inbox.
2. Click "More options" (next to the sender's email address).
3. Click "Show original."
4. This will show the full headers, highlight the headers and message
text, then copy and paste them into your response to us.
For other email programs, please contact your email service provider.
Copy the header and the message and paste them into the body of your
reply. Paste the message headers directly above the corresponding email
text. Please don't send this information as an attachment. We cannot
open attachments for security reasons.
**Important**
- Due to member privacy concerns, we cannot view the email content in
your My page and as a result, we cannot use it as evidence unless
you provide us with this information.
- The header and the text of the original message must be submitted to
us in the same email with the header appearing directly above the text
of the original email.
Once has reviewed this information, we will continue our
investigation.
In addition, I would like to inform you that I have forwarded your
concern about your buyer's demand for 100 Euro for damages to the
appropriate department who could help you with this concern accurately.
We thank you in advance for your cooperation, and wish you luck with
your future transactions.
Sincerely,
Brigette
Customer Support
