L
lis_inside
Новичок
Привет!
Вот случилось несчастье в моей жизни( Заблокировали аккаунт.
Все из-за селлеров, которые видать поставили страйки
причем вина то не столько моя, сколько их
то сумму пересылки не ставят и инвойс не посылают, то обещают пересчитать сумму доставки и месяцами молчат...то загибают доставку в 2 раза больше чем лот....короче пришло такое письмо
Subject: RE:IV=RN0018 Account suspended [#UK &MC174 ?00 ] (KMM35676490V34779L0KM) Received: 20-Feb-09
From: Customer Support Expires: 22-Mar-09
Hello Aхххх,
Thank you for contacting us about the suspension of your account
"*******". I understand you would like to know how get your account
back to working status.
I can understand how important it is for you to get your account back,
and I am happy to provide you with all the information you need to
resolve this matter. I've looked into your account and can see it was
suspended because you received unpaid item strikes.
What's an unpaid item strike?
When you place a bid on an auction or choose to Buy It Now, you commit
to buying the item. If you don't then send payment, the seller can open
an unpaid item case to claim back their final value fee from When
we credit the fee, an unpaid item strike gets added to your account.
You received unpaid item strikes for these items:
"перечень продавцов и итемов"
Here's what you should do now:
We'll review your account for reinstatement once you've resolved these
unpaid item cases. Here's what you can do:
1) Ask the sellers to remove the unpaid item strikes
2) Send us proofs of payment
- Ask the sellers to remove the unpaid item strikes
If you've resolved things with the sellers, ask them to go to the
Resolution Centre and remove the unpaid item strikes. Doing this
confirms to us that you've paid for the items, or the sellers are happy
for you not to go ahead and buy the items.
If the sellers can't remove the strike in the Resolution Centre, they
can write to us to excuse the strikes. They can contact us from any
Help page.
- Send us proof of payment
If you can't reach the sellers, or they don't remove the strikes, you
can send us proof that you paid for the items. You can send this by fax,
mail or email. At , we treat your personal information in strict
confidence.
If you're faxing or posting your documents, please print your user ID
and email address in block capitals on each page to help us match the
documents with your account.
If you're faxing from the UK: 020 7681 2348
If you're faxing from outside the UK: +44 20 7681 2348
Postal address (photocopies only - please don't send us originals):
Trust & Safety
Attn: Suspension Appeals
P.O. Box 9473
Dublin 15
Ireland
To get your documents to us here in Ireland as quickly as possible,
please make sure you pay the correct postage.
If you paid with PayPal, please send us the payment confirmation email.
Please paste the contents and header of the email into a new email, use
the subject line "IV%ORC102 - UPI Appeal Payment Confirmation" and send
the email to
ukrswebhelp@ebay.com
The header helps us to confirm that the email came from PayPal. To find
out how to find the header, check the Help pages of your email system.
Alternatively, copy this link into a new browser window to get
instructions for lots of common email programs:
Что делать? Продавцам четвертый день пишу спросьбами и мольбами, даже готов возместить им все, а они не отвечают....Пишу на , о том, что продавцы не отвечают -они мне звоните им значит....
Я в растройстве и в недоумении как быть? как добиться восстановления?
Уважаемый ГУРУ ПОМОГИТЕ!!!!!!!
аська 415445575
Вот случилось несчастье в моей жизни( Заблокировали аккаунт.
Все из-за селлеров, которые видать поставили страйки
причем вина то не столько моя, сколько их
то сумму пересылки не ставят и инвойс не посылают, то обещают пересчитать сумму доставки и месяцами молчат...то загибают доставку в 2 раза больше чем лот....короче пришло такое письмо
Subject: RE:IV=RN0018 Account suspended [#UK &MC174 ?00 ] (KMM35676490V34779L0KM) Received: 20-Feb-09
From: Customer Support Expires: 22-Mar-09
Hello Aхххх,
Thank you for contacting us about the suspension of your account
"*******". I understand you would like to know how get your account
back to working status.
I can understand how important it is for you to get your account back,
and I am happy to provide you with all the information you need to
resolve this matter. I've looked into your account and can see it was
suspended because you received unpaid item strikes.
What's an unpaid item strike?
When you place a bid on an auction or choose to Buy It Now, you commit
to buying the item. If you don't then send payment, the seller can open
an unpaid item case to claim back their final value fee from When
we credit the fee, an unpaid item strike gets added to your account.
You received unpaid item strikes for these items:
"перечень продавцов и итемов"
Here's what you should do now:
We'll review your account for reinstatement once you've resolved these
unpaid item cases. Here's what you can do:
1) Ask the sellers to remove the unpaid item strikes
2) Send us proofs of payment
- Ask the sellers to remove the unpaid item strikes
If you've resolved things with the sellers, ask them to go to the
Resolution Centre and remove the unpaid item strikes. Doing this
confirms to us that you've paid for the items, or the sellers are happy
for you not to go ahead and buy the items.
If the sellers can't remove the strike in the Resolution Centre, they
can write to us to excuse the strikes. They can contact us from any
Help page.
- Send us proof of payment
If you can't reach the sellers, or they don't remove the strikes, you
can send us proof that you paid for the items. You can send this by fax,
mail or email. At , we treat your personal information in strict
confidence.
If you're faxing or posting your documents, please print your user ID
and email address in block capitals on each page to help us match the
documents with your account.
If you're faxing from the UK: 020 7681 2348
If you're faxing from outside the UK: +44 20 7681 2348
Postal address (photocopies only - please don't send us originals):
Trust & Safety
Attn: Suspension Appeals
P.O. Box 9473
Dublin 15
Ireland
To get your documents to us here in Ireland as quickly as possible,
please make sure you pay the correct postage.
If you paid with PayPal, please send us the payment confirmation email.
Please paste the contents and header of the email into a new email, use
the subject line "IV%ORC102 - UPI Appeal Payment Confirmation" and send
the email to
ukrswebhelp@ebay.com
The header helps us to confirm that the email came from PayPal. To find
out how to find the header, check the Help pages of your email system.
Alternatively, copy this link into a new browser window to get
instructions for lots of common email programs:
Что делать? Продавцам четвертый день пишу спросьбами и мольбами, даже готов возместить им все, а они не отвечают....Пишу на , о том, что продавцы не отвечают -они мне звоните им значит....
Я в растройстве и в недоумении как быть? как добиться восстановления?
Уважаемый ГУРУ ПОМОГИТЕ!!!!!!!
аська 415445575
